Terms and Conditions for The Sea Treasures
Last Updated: October 7, 2026
Welcome to The Sea Treasures (theseatreasures.ae). These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from us.
By accessing our website or purchasing our products, you agree to these Terms.
1. General
This website is operated by The Sea Treasures, a business licensed in Abu Dhabi, United Arab Emirates. Throughout the website, “we”, “us” and “our” refer to The Sea Treasures.
2. Products
We specialize in handmade jewelry and crafts made from natural materials, including seashells, freshwater pearls, gemstones and other craft supplies.
Handmade Nature: Our products may have slight variations in color, size, shape and pattern compared with the website images. Natural variations consistent with the product description are part of their handcrafted character and are not considered defects. This does not exclude genuine faults in materials or workmanship.
3. Important Safety Warnings
Please read the following warnings before purchasing or using our products.
- Choking Hazard: Products may contain small parts, including pearls, beads, charms and seashell fragments, which can pose a serious choking hazard.
- Adult Use Only: Our products are intended for adults. They are not toys and must be kept out of reach of children and pets.
- Do Not Ingest: Products are for decorative or ornamental use only. They are not edible. Do not place products or their components in your mouth.
- Material Sensitivities: Products may contain natural shells, pearls, metals and other materials. Please review the product description before purchasing. If you have known allergies or sensitivities, seek appropriate medical advice before use. Stop using the product if irritation occurs.
- Fragile Materials: Natural materials can be delicate. Handle and store your items carefully. Damage caused by dropping, misuse or improper care is not considered a manufacturing defect.
4. Limitation of Liability
To the extent permitted by applicable law, The Sea Treasures shall not be liable for losses or damage resulting from misuse, improper handling or failure to follow the safety and care instructions provided.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limits your mandatory rights under UAE consumer protection law.
5. Intellectual Property
Website content, including text, graphics, logos, images and original product designs, is owned by The Sea Treasures or used with permission and is protected by applicable intellectual property laws.
You may not reproduce, distribute or commercially exploit protected content or designs without the relevant rights holder’s written permission.
6. Orders and Payment
- All prices are listed in United Arab Emirates Dirhams (AED).
- Product prices may change. Changes will not affect orders already accepted.
- We may refuse or cancel an order for reasons such as product unavailability, pricing errors or suspected fraudulent activity. If we cancel a paid order, we will refund the amount paid.
- Available payment methods include cash on delivery, Visa, Mastercard, Apple Pay and Google Pay, as displayed at checkout.
- Online payments are payable at checkout. Cash-on-delivery orders are payable upon delivery.
7. Shipping Policy
We deliver within the United Arab Emirates.
- Orders above AED 300: Free shipping.
- Orders of AED 300 or less: AED 30 shipping.
Shipping eligibility is calculated using the product subtotal after any discounts and before shipping charges.
Please review our Shipping Policy below for processing times, delivery estimates and further details.
8. Returns and Refunds
We accept returns for defective products following our assessment and confirmation of the reported defect, subject to applicable UAE consumer protection law.
To request a return:
- Email contact@theseatreasures.com with your order number, a description of the issue and clear photographs of the product and reported defect.
- We will review your request and may ask for additional information or arrange an inspection.
- Please contact us before sending an item back so we can provide return instructions.
If a qualifying defect is confirmed, we will arrange the applicable refund, replacement or repair in accordance with UAE consumer protection law. Necessary return shipping costs for confirmed defective products will be covered by us.
We do not accept change-of-mind returns. Natural variations consistent with the product description, normal wear and tear, and damage caused by misuse, accidents or improper care are not considered defects.
This policy does not limit your mandatory legal rights.
9. Governing Law
These Terms are governed by the laws of the United Arab Emirates as applicable in the Emirate of Abu Dhabi.
10. Changes to These Terms
We may update these Terms by posting a revised version on our website and changing the “Last Updated” date.
Updated Terms apply to future use and purchases. They do not retrospectively change the terms applicable to orders already accepted.
11. Contact Information
For questions about these Terms, please contact us at:
Website: theseatreasures.ae
Email: contact@theseatreasures.com
Licensed Business Name: THE SEA TREASURES RETAIL SALE OF NONVALUABLE JEWELLERY AND ACCESSORIES – L.L.C – S.P.C
Trade License Number: CN-6173664
Shipping Policy for The Sea Treasures
Last Updated: October 7, 2026
Thank you for shopping with The Sea Treasures at theseatreasures.ae. We take care to prepare and package your handmade items for delivery.
1. Order Processing Time
Please allow 5–10 business days for us to create, prepare and pack your order before shipment.
- Processing may take longer during peak periods or for large or custom orders. We will notify you of any significant delay.
- Our business days are Monday to Friday, excluding UAE public holidays.
- Processing time is separate from delivery time.
2. UAE Shipping Rates
We deliver to all Emirates within the United Arab Emirates.
- Orders above AED 300: Free shipping.
- Orders of AED 300 or less: AED 30 shipping.
Shipping eligibility is calculated using the product subtotal after any discounts and before shipping charges. The applicable shipping charge will be displayed at checkout.
3. Delivery Time
Once your order has been processed and dispatched, estimated delivery is 1–5 business days.
Delivery times are estimates and may be affected by courier schedules, public holidays or circumstances beyond our control. If your delivery is significantly delayed, please contact us so we can assist.
4. Order Tracking
Once your order is dispatched, we will send a shipping confirmation email with tracking information where available.
For deliveries without online tracking, please contact us for assistance with your delivery status.
5. Incorrect Shipping Address
Please provide a complete and accurate shipping address and contact number when placing your order.
If you notice an error, email contact@theseatreasures.com as soon as possible. Address changes may not be possible after dispatch.
If a package is returned because of an incorrect or incomplete address supplied by the customer, an additional delivery fee may apply. We will confirm any fee before arranging re-delivery.
6. Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact contact@theseatreasures.com promptly with your order number and details of the issue.
For damaged deliveries, please retain the packaging and provide clear photographs of the packaging and product where possible.
We will investigate with the courier and arrange an appropriate resolution in accordance with applicable UAE consumer protection law. You will not be required to resolve the matter solely with the courier.
7. Returns for Defective Products
Returns are accepted for defective products following our assessment and confirmation of the defect, subject to your mandatory legal rights.
Please email contact@theseatreasures.com with your order number, a description of the defect and clear photographs before returning an item. We will provide instructions for assessment and return.
Please refer to the Returns and Refunds section of our Terms and Conditions above for full details.
8. Contact Us
For questions about shipping or your order, contact us at:
Email: contact@theseatreasures.com
Website: theseatreasures.ae